DSO BERLIN DEUTSCHES SYMPHONIE
ORCHESTER BERLIN CONCERTS



Culture Route Festival | İstanbul

Concert

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Event Rules
  • Event sessions are put on sale one month before the event date, on the same date. In special circumstances, the date when the tickets are put on sale may vary.
  • Tickets purchased through the Biletinial application or website can be refunded by logging in to your MEMBERSHIP, from the CANCEL section within the MY TICKETS section 48 hours before the event time. Cancellation/Refund procedures are valid for tickets purchased online and not printed at the box office.
  • Refund requests for tickets purchased without a MEMBERSHIP login must be sent via email to info@biletinial.com 48 hours before the event time. Cancellation/Refund procedures are valid for tickets purchased online and not printed at the box office.
  • In events where the student discount is applicable, the student ticket is valid with a student ID and is sold at the AKM Box Office. The student ID must be shown to the staff on the day of the event.
  • For the events canceled by the Atatürk Cultural Centre, the refund application period for tickets purchased at the box office is 15 days from the date of cancellation. During this period, our audience members need to request a refund at the AKM Box Office.
  • All events are suitable for participants aged 7 and above. All participants are subject to tickets. In special circumstances, the age limit is specified separately.
  • AKM management reserves the right to deny entry to individuals deemed inappropriate for the event by refunding their tickets.
  • AKM reserves the right to make changes to the ticket purchase conditions.
  • AKM reserves the right to change the event venue and time.
  • Guests are required to adhere to the specified seating arrangement. No seat changes are allowed during the event.
  • After the event starts, no audience member will be allowed into the hall.
  • The age group for the Children’s Art Centre workshops is specified separately. Guests who do not meet the specified age requirement for the event are not allowed to enter the workshop area. Purchased tickets are non-refundable and non-changeable.
  • Recording with cameras, photo cameras, mobile phones, etc. is prohibited during the concert. Recording devices will not be allowed in the venues.
  • You must be ready with your ticket at the event entrance at least 1 hour before the event start time.
  • AKM can make changes to event venues. The AKM management will prepare a seating plan that provides our audience with the closest seats to their ticket numbers in the new venue. Purchased tickets are non-refundable due to the change of venue.
  • It is prohibited to enter areas outside the designated spaces in the venues with food or beverages, to consume tobacco and tobacco products, or to use electronic cigarettes.
  • There is a paid parking lot inside AKM.
October 2024

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